Superior, NE - Brodstone Healthcare is a proud recipient of the 2022 Outstanding Patient Experience Award. Healthgrades evaluates patient experience based on 10 measures, using data collected from surveys of the hospital’s own patients. Hospitals in the top 15% are recognized as Outstanding Patient Experience Award™ recipients.
“We applaud all recipients of the Healthgrades 2022 Outstanding Patient Experience Award for putting patient experience at the front and center within their organizations. We commend these hospitals for their ongoing commitment in prioritizing an exceptional patient experience, while ensuring the health and safety of their patients,” said Brad Bowman, MD Chief Medical Officer of Healthgrades.
Despite COVID-19’s impact on overall patient experience, some things remain unchanged; good, clear communication at all levels remains core to a good patient experience. The 2022 Healthgrades analysis validates this as doctor communication, nurse communication, and clear communication about care when discharged have the highest correlation to patients who were likely to give the hospital an overall rating of 9 or 10 and say they would recommend the hospital to family and friends.
Brodstone Healthcare is 1 out of 399 hospitals in the nation to receive this honor, representing the top 15% of hospitals in the nation for patient experience.